Q:
I have ordered more than 5 graphic decals, or magnetic signs, or have increased
my quantity in the shopping cart, why don't I see my discount? A:
There are select products from our website that are eligible for the discount.
These items include magnetic signs, custom lettering, graphic decals and a small
quantity of banners. The products need to be identical in size, color and style.
Make sure that you added at least a quantity of five to begin with, the discount
does not show up if you increase the quantity after adding your decals, magnetic
signs or custom lettering to the cart. The discount can only take place on the
preview page. Q:
How do I decide which size to select for my decal? A: Go Here.
Q: What
is Premium Outdoor Automotive/Marine Grade Vinyl, and why do you use it? A:
Go Here. Q:
Am I qualified to install vinyl decals? Do you provide instructions for installation?
A: Sure you are, Go Here and find out
how. Q:
Do you sell something to help me install the decals I purchase on this site?
A: We sure do. Go Here for several decal installation
accessories. Q:
If I create a Decal online, am I obligated to buy it? A: No. We encourage
people to experiment with our site. Have Fun! Tell You Friends! You will be clearly
prompted when it is time make a purchase decision (see next question). Q:
I have placed an order, gone through the final check out process, and I have changed
my mind, and don't want to make a purchase at this time. Can I cancel my order.
A: When you place your order it is final and non-refundable, however, if
you contact us right away before it goes to creation we can keep your order out
of production and cancel the credit card charge. The bad news is, the original
charge to your credit card, and the cancellation of that charge, costs us money.
To keep our costs and prices down we must charge you a $7 credit card processing
fee. Q:
Will you be adding to this website? A: Absolutely! We will be adding new
things constantly! Check back often! We will be reading your E-Mail
and looking for suggestions to make this site as user
friendly as possible. Q:
Is my purchase from this site safe? A: We use a secure, real time system for
credit card processing. In addition to that, you are dealing with an existing
business that has been selling decals and handling electronic credit card purchases
since the 1980's. Q:
Do you take phone orders? A: Not at this time.
Q:
Do you take mail orders? A: We do accept mail orders. Here
is how. Q:
Do you sell window decals, window stickers, back window decals, etc.? A: Yes,
all our decals can be applied to any smooth, clean, dry surface, which includes
glass. So while we may not call it that on the site, all our decals are window
decals. Q:
I have designed something that I like. I went to check out, and it told me that
my cart has been emptied. A: You must select "Add to Cart" before
checking out. The "Add to cart" icon is smaller than the "Checkout"
icon and sometimes is overlooked. Q:
Can you send me color samples of your vinyl? A: We offer a vinyl
color selection guide at no charge. Q:
Can I apply clear coat over my decals that I purchase on your site? A: Yes
you can. It does, however, make it much more difficult to remove it if you should
ever want to. Q:
I just painted my car and want to put your decals on it. How long after painting
should I wait? A: We suggest you wait 60 days after painting before applying
any decal, including ours. The reason is that should you ever want to remove it,
if you have applied the decal in less than 60 days, you may very well peel the
paint right with it. Q:
I love your stuff and would like to have a paper catalog, can you send one to
me. A: No. Sorry, we do not offer a paper catalog. You can consider our website
an "Online Catalog" For
answers to some general decal questions Go Here.
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